Last updated: 21 August 2026
This Privacy Policy explains how KidsColorsBook collects, uses and protects personal information when you visit kidscolorsbook.com, contact us, create an account or purchase a digital product.
1. Who we are
KidsColorsBook is an independent digital-products business operating from UK.
Operated by: kidscolorsbook
Business address: London E20 1GL, United Kingdom
Email: contact@kidscolorsbook.com
Website: https://kidscolorsbook.com
The operator named above is responsible for the personal information described in this policy.
2. Information we collect
Depending on how you use the website, we may collect:
- Your name, billing address, email address and telephone number.
- Account information, including your username and encrypted password.
- Order details, purchased products, payment status and download history.
- Messages and support requests you send to us.
- Product ratings, reviews and comments you submit.
- Technical information such as your IP address, browser, device type, operating system and approximate location.
- Website activity, including pages viewed, links clicked and interactions with products.
- Your cookie and tracking-consent preferences.
Our products are designed for adults purchasing resources for children. We do not intentionally ask children to create accounts, place orders or provide personal information.
3. How we use your information
We use personal information to:
- Process orders and provide access to purchased downloads.
- Send order confirmations, download links and service messages.
- Manage customer accounts and purchase history.
- Respond to questions and resolve download or order problems.
- Prevent fraud, misuse and security incidents.
- Maintain business, accounting and legal records.
- Measure website performance and improve the visitor experience.
- Measure advertising performance where you have consented to marketing tracking.
- Comply with applicable legal obligations.
4. Our lawful bases
Depending on the activity, we process personal information because:
- Contract: it is necessary to process an order and deliver a purchased product.
- Legal obligation: we may need to retain transaction or accounting records.
- Legitimate interests: we have a reasonable business need to operate, secure and improve the store, provided that your rights do not override those interests.
- Consent: we rely on your permission for non-essential analytics or marketing technologies where consent is required. You may withdraw that consent through Cookie settings.
5. Orders and payments
WooCommerce is used to operate our online store. When you place an order, information such as your name, email address, billing information, order contents and payment status is recorded.
Payments will be handled by the payment provider displayed during checkout. We do not normally receive or store your complete payment-card number. The payment provider processes payment information under its own privacy policy.
This section will be updated with the name and policy link of our selected payment provider before paid checkout is activated.
6. Digital downloads
We record download activity to provide access to purchased files, enforce download limits, investigate technical problems and help prevent unauthorised distribution.
Customers must not upload purchased files, download links or account credentials to public websites or file-sharing services.
7. Analytics and search performance
We use Google Analytics to understand how visitors use the website. Subject to your cookie choices, Google Analytics may collect information about your device, browser, approximate location and interactions with the website.
We also use Google Search Console to understand how the website appears and performs in Google Search. Search Console generally provides aggregated search-performance information rather than identifying individual customers.
Information processed by Google is subject to Google’s privacy practices. Non-essential analytics should only be activated after the required consent has been given.
8. Meta Pixel
With your consent, we use the Meta Pixel to measure advertising performance, understand visitor actions and create advertising audiences. Information sent to Meta may include page visits, product interactions, purchases, device information and online identifiers.
Meta may combine this information with information associated with a Facebook or Instagram account. You can reject or withdraw marketing consent using the Cookie settings link in the website footer.
9. Cookies
We use cookies and similar technologies for essential store functions, security, shopping baskets, account sessions and consent preferences.
With your permission, we may also use analytics and marketing technologies. More information is available in our Cookie Policy. You can reopen Cookie settings from the website footer and change your choices at any time.
10. Email and communications
Transactional emails, including order confirmations, account messages and download information, are sent using our WordPress email system and Hostinger email services.
If you contact us, we use the information you provide to respond to your request. We do not add customers to marketing mailing lists merely because they purchased a product or contacted us.
11. Who receives your information
We may share necessary information with service providers that help us operate the store, including:
- Hostinger, for website hosting and business email.
- WordPress and WooCommerce technologies used to operate the website and orders.
- Our selected payment processor when payments are enabled.
- Google, for consented analytics and search-performance services.
- Meta, for consented advertising measurement.
- Email-delivery, security, backup and technical-support providers.
- Professional advisers or public authorities when legally required.
Service providers receive only the information reasonably necessary to perform their services and may have their own legal obligations.
12. International processing
KidsColorsBook operates from Morocco and uses service providers that may process information in the United Kingdom, European Economic Area, United States or other countries.
Where data-protection law requires safeguards for an international transfer, we take reasonable steps to use recognised safeguards or service providers that offer appropriate protections.
13. How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. Typical periods include:
- Order, invoice and accounting information: up to six years, or longer where applicable law requires it.
- Customer-account information: while the account remains active and for any additional period required for security or legal records.
- Download records: while download access is available and as needed to prevent misuse or resolve disputes.
- Customer-support correspondence: normally up to two years after the issue is closed.
- Cookie-consent records: for the period needed to demonstrate and respect your choices.
- Analytics information: according to the retention settings applied within the relevant analytics service.
Information may be retained longer when necessary to resolve a dispute, prevent fraud, establish legal claims or comply with law.
14. How we protect information
We use reasonable technical and organisational safeguards, including HTTPS encryption, restricted administration access, software updates, protected download delivery and authenticated email delivery.
No internet service can guarantee absolute security. Please use a unique password and contact us if you believe your account or personal information has been compromised.
15. Your privacy rights
Depending on your location and the applicable law, you may have the right to:
- Request access to your personal information.
- Ask us to correct inaccurate information.
- Request deletion of information in certain circumstances.
- Request restriction of processing.
- Object to certain uses of your information.
- Receive certain information in a portable format.
- Withdraw consent where processing is based on consent.
- Complain to an applicable data-protection authority.
To exercise a privacy right, email contact@kidscolorsbook.com. We may need to confirm your identity before completing a request.
UK users may also have the right to complain to the UK Information Commissioner’s Office at https://ico.org.uk/. Users elsewhere may contact the data-protection authority responsible for their location.
16. External websites
Our website may link to social networks and other external websites. We do not control their privacy practices. Please review the privacy policy of any external service you use.
17. Changes to this policy
We may update this Privacy Policy when our services, providers or legal obligations change. The latest version will be published on this page with a revised update date.
18. Contact us
Questions or privacy requests can be sent to:
KidsColorsBook
Operated by: kidscolorsbook
Address: London E20 1GL, United Kingdom
Email: contact@kidscolorsbook.com
